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Professional Experience
U.S. Bank; Minneapolis, MN
Project Manager
Primary departmental voice in an exponentially regulated banking world.
Communicator of complex concepts, using precision and brevity to ensure clarity and accurate representation
Principal manager of a complex inter-departmental review process, coordinating the review and approval of all procedures and customer communications
Responder for executive-level corporate audit cycles from initiation to certified completion, maintaining strict deadlines throughout
Graduate of the U.S. Bank Leadership Program:
Volunteer coordinator for participation in the AHA Heart Walk, A Brush with Kindness, and the United Way, raising more than $20,000 in over 20 internal events and promotions
Creator of all official communication for the program, including fundraising letters, promotional emails, and hard copy distribution materials
Presenter of a formal speech to executive leadership describing the program’s accomplishments
Operations Lead
Creator of a new Electronic Reference tool giving staff easy, intuitive access to the most up-to-date information while reducing company risk
Researcher for customer and regulatory complaints for three departmental groups
Image Journal; Seattle, WA
Luci Shaw Fellow / Editorial Intern
- Writer of supplemental content for publication on the journal’s website and assisted in large-scale event planning
- Organizer of housing and class scheduling for two week-long arts conferences with more than 250 participants
Examples: Image Update 1 / Image Update 2
Augsburg Fortress; Minneapolis, MN
Freelance Development Editor / Editorial Intern
Designer of over 200 interactive learning exercises for children of various ages and experience.
- Home-based freelance editor, independently maintaining a strict publishing schedule
Luther College; Decorah, IA
Copy Editor / Assistant Head Copy Editor
- Intensive first-level editor, rewriting articles as needed when the pieces did not meet quality expectations
- Comprehensive trainer on AP and house style guides for new staff writers
Examples: Preus Library faces a digital future / Scenes from a Happening / Work study cut / Overcommitted?
Writing Tutor
- Editor of academic papers for style and content, helping maintain consistency and accuracy
Primary tutor for international students, focusing on the specifics of MLA, APA, and AP style guides within an American collegiate system
Communications & Marketing Intern
Writer and designer of new departmental promotional material including a narrative staff directory and community resource guide
Ziegler Inc; Bloomington, MN
HR Intern
- Writer and editor of new job descriptions for the 50 most common jobs in the company, using employee and managerial interviews to ensure accuracy
- Developer of multiple new employee orientation scripts and corresponding PowerPoint presentations
Education
Luther College, Decorah IA
Major: English (Writing Emphasis)
Minor: Communications (Rhetoric Emphasis)
Senior Thesis: Four Creative Non-Fiction Short Stories